*Update* Metroid Dread update 1.01 is out now! The update fixes the map marker issue and improves the overall gameplay experience. Here are the patch notes:
Fixed an issue where, if a map marker is placed on a specific door on the map screen (the door destroyed with the beam obtained at the end of the game), destroying that door at the end of the game would cause the game to forcefully quit with the message “The software was closed because an error occurred”.
Fixed several other issues to improve overall gameplay experience.
*Original Article* Nintendo and MercurySteam announced that they will be releasing a new update for Metroid Dread. The new update releases near the end of October and will fix a bug near the end of the game. The bug causes the game to crash with a prompt saying “The Software Was Closed Because an Error Occurred.” Here are more details on where the bug is exactly located:
The information in this article can help if, near the end of the Metroid Dread game, you receive the message, “The software was closed because an error occurred,” and the game forcibly closes.
We are aware of an error in the Metroid Dread game that prevents the player from proceeding when the specific sequence below is followed near the end of the game. We are preparing a software update to prevent this error, which should be available in October 2021.
Near the end of the game, if the player destroys a door while a map marker for that specific door is displayed on the map, the game will forcibly close and the following message will appear: “The software was closed because an error occurred.”
We apologize for the inconvenience. If you are experiencing this error, please follow the steps below.
What to do:
Restart the game and, before playing through this sequence, remove the door icon map marker to prevent this error from occurring.
Once the October 2021 software update is available, update the game.
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